Frequently Asked Questions

What is Careerleaf?

Careerleaf is a Collaborative Ecosystem that will enable candidates to build one online profile, find jobs and be found via multiple avenues, at the same time. We offer you the ability to design your own profile and resume, while tracking your job searches and networking with potential employers all in one spot.

How compatible is careerleaf.com with all the browsers out there?

Careerleaf is compatible with most modern browsers. Officially the site supports, and is regularly tested on, Internet Explorer 8 and 9, Mozilla Firefox 4.0+, Google Chrome, Safari, Safari Mobile. Support for other browsers is not guaranteed.

The developers recommend you use the latest version of Mozilla Firefox or Google Chrome for the optimal experience.

What is my Profile?


Your Profile is essentially your online resume, which is viewable by potential employers or fellow job hunters looking to network. It includes your bio, snapshot and a quick list of past experiences, education, achievements, etc. that highlight who you are and what you can bring to the table.

What is the difference between my profile and resume?

Your profile is your online calling card, essentially, but your resume can be downloaded by you as a pdf or sent as an attachment in an email. Alternatively, you can also mail out your profile URL.

What do I put in my bio?

Your bio will headline your Profile and serve as a quick introduction to who you are and what you aspire to be to anyone who may take a glance at your page. It is important to be concise about what you are looking for in a job, and what makes you stand out.

What are my ‘associations and organizations’?

An association or organization can be a club, group or charity, for example, that you are or have been a member of.

What is my Snapshot?

Your Snapshot is a quick bulletin to profile what you are specifically looking for in a job, including fields you are interested in, position type, travel preferences, etc. You are welcome to fill in whichever fields you like; the more you highlight, the clearer your job search may be. You can fill out your Snapshot in the ‘About’ section of your profile. This section is designed to help employers and recruiters find you.

Can I reference my social networks?

Yes! Just click ‘About’ in the left menu, and under ‘Social Networks’ you’re welcome to add any that apply to you. Just remember: potential employers will be able to access whatever you link to via your profile. So be sure to include appropriate networks!

How do I keep my personal information private?

When you complete your contact information, it will only be visible on the pdf version of your resume, which can only be downloaded by or emailed by you. But if you would also like to hide your profile, you can simply head to ‘Settings’ in your left menu, and choose to make your profile confidential or unsearchable. If you do not want anyone to be able to view your profile, you can make it invisible. See "How do I manage my privacy?" for more information.

What is Careerleaf email?

Careerleaf provides you with a personal email address, which can be used for all your career correspondence. Should you wish to use your personal email address, please check the appropriate box. Keep in mind that if you do use your personal email, then:

  1. The Careerleaf tracker and message system will not maintain an historical email stream which you can refer back to anytime.
  2. All automated messages and alerts would not be stored on your Careerleaf inbox, for easy retrieval and indexing.

How do I manage my privacy?

If you choose to make your profile confidential, then only a summary view will be seen. However, please preview your profile to make sure that the Short Bio does not contain any personal information, or any of the other visible fields. Once your profile is confidential, you will also have a different URL link so as not to be discoverable.

If you choose to become unsearchable, then you will not be found in any search result. However, if you have sent out your profile URL, either confidential or not, then clicking on that link will bring a viewer back to your profile in that format.

If you choose to be invisible, then you will not be found in any search result, nor will any profile URL bring a viewer back to your profile in any format. In effect, no one will be able to see or find you.

In all the above scenarios, you are free to continue to use all the dashboard tools, from Job Search, Email Messaging System, Application Tracking Solution etc., and keep communicating and applying for jobs or any other career related matter.

Who do I ask for a reference?

Many job applications do require references, which should provide a clear and candid review of the candidate. When asking for a reference, be sure to include those who you feel know and understand you and your work well, and can speak favorably of you if asked. This can be someone who was your supervisor, professor, or colleague and preferably someone you have known for more than several months. When asking for a reference that requires more than simple contact information, it is a good option to first ask in person, but not necessary, an email or a phone call can often do just as well. It may be helpful to have your resume on hand and/or a small portfolio to offer your past employer in order to refresh their memory, or to give them an update on your relevant skills and experience.

How do I ask for a reference?

You can ask for work references related to each work period in your profile. If you hover over the gear wheel on the right hand side of any work experience, you will see an option to Request Reference. Once selected, you can fill out the referees email, id and contact title, as well as add a brief note as part of your request for a reference. Once the referee has provided you with a reference, it will appear at the bottom right of the related work experience. Should you not like the reference that was provided, you can delete it.

How do I add links to relevant articles/websites/videos?

The gear wheel at the right of any work Experience, Education, Interests, Achievements, Groups and Associations also allows you to Edit, Delete or add relevant Links to that particular item. If you wish to add a link, you have three options: Websites that are associated with the item, they could be to your educational institution, to a group or association site, a portfolio site or anything that you believe provided greater perspective on that item. Videos posted on sites such as Youtube or Vimeo can also be linked and will show up as a video icon, again the video should support that particular item. Documents, these are to be used for links to articles, white papers or any other page or site that has documentary support for your profile. Each type of link will enable you to provide a short description, please keep it as brief as possible and in most cases, just the id or title of what you are showcasing.

What is a cover letter?

A cover letter can be sent along with your resume when applying for a job, and is often required. It summarizes how you have used the skills you’ve learned and in what capacity through past positions and experiences as listed in your resume. Your objective is to show the employer why you want to work with them and that you meet their requirements.

Can I change the style of my resume?

Yes! Just click ‘Resumes’ in the left menu, and under ‘Resume Style’, you can choose from three different options: The Original, Alternative, Light. Don’t forget to save changes!

What is the Application Manager and how does it work?

The Application Manager is designed to manage and keep track of your job applications. Whenever you apply for a position, the Application Manager will allow you to save a record of who you applied to, where, what role you applied for, including the status of the position and the messages you send and responses received.

How do I use the Application Manager?

The Application Manager is a tool designed to enable you to manage and track your applications so that you are aware of whom you sent it to, when, which resume you sent, position applied for and status of the application. When you send out any message, you have the option of creating an Application Manager, should you select this option and fill out the details, then you will be able to view it at any time, add notes to it and update comments and see the entire email chain related to this opportunity.

In the event that you have already used the messaging system to communicate with an employer or any other party, you can still use the Add a Tracker button on the top right hand corner of any untracked message and add that email chain to a new or existing Application Manager. You can also edit the details of the tracked element by using the Edit Tracker feature at the top right hand corner.

What is the Tracklet and what does it do?

The Careerleaf Tracklet is your personal assistant in your job pursuit. It is an easy way to keep yourself organized and it can eliminate the mundane tasks that come with job searching - letting you focus on the important things.

  • It lets you track a job opportunity and take notes on it.
  • It has the ability to automatically fill in applications and can detect emails, phone numbers and posting titles.
  • It has an embedded email client so you can send emails to potential employers from their own job posting page.
  • It keeps your resumes and coverletters easily accessible so you can drag and drop them at will.

How do I use the Tracklet?

Using the Careerleaf Tracklet is very easy. First you need to 'install' the Tracklet. You can find instructions on how to do this on the tracklet page once you login.

Once your Tracklet has been propery installed it will be in your bookmarks or in your bookmarks bar. Clicking on it will launch the Tracklet. If you are not logged into the site you will need to login in order to use the Tracklet. Don't worry the Tracklet has its own login form so you don't have to go back to Careerleaf.com

Once you are logged in you will be on the 'Apply' tab of the Tracklet with some buttons. This is what they do:

  • The 'Autofill Application' button fills in any fields it detects on the page with compatible information. For exmaple, if there is an email field in the page it will fill in your email. The Tracklet uses data from careerleaf.com so you need to make your profile as complete as possible in order for it to work effectively.
  • The 'Apply by Email' button opens up a careerleaf.com email form so you can send emails from it.
  • 'Download Resume' lets you download your resume in .pdf format.
  • The 'Paste Resume' and 'Paste Cover Letter' buttons display a text box from which you can drag and drop your resume or cover letter.

The Track tab lets you add a new opportunity to track and/or add notes to it. To add a new opportunity click on the green plus ( + ) next to the drop down field, fill in the information and click Create. To add a note to an existing opportunity, select if from the drop down menu, write up a note in the text box and click Save.

The last tab on the Tracklet 'Tips' can give you important information on how to improve your experience with the Tracklet. It may also explain if certain parts of the site will confilct with the Tracklet and how to fix/avoid any problems.

Can I include attachments in my messages?

You can attach either your Careerleaf resume or your own personal resume when applying for any position.

How do I become a Careerleaf partner?

To become a Careerleaf parnter all you have to do is apply. Go to the Partners page and choose what type of organazitaion you are. If you are a Job Board or Job Aggregator you will be linked to our partners application. Then please fill in some basic information about your job board or aggregator as well as some basics on your service. When that is complete, submit your application and Careerleaf will get back to you.

If you are a Career Site, please send us a message indicating your interest to partner with us and we will get back to you as to whether we can work together and a potential relationship structure.

If you are not a Job Board, Job Agregator or a Career Site, then you have the option of sending us a note from the Partners page to explain to us what you are all about. Once we have reviewed the details, we will let you know.

If you have any questions feel free to contact us via our Contact page.

What is the difference between the allotted job search engines?

Each job search engine has the same purpose: to supply you with a selection of potential careers to look through until you find the right match. But each engine also has different variations in what they provide, from where and in which field. The more you sift through, the more you’ll find.

I forgot my password and/or user id. What do I do?

If you would like to change your password, head over to ‘Settings’ in the left menu. If you have forgotten your password and/or user id, click ‘Sign In’ on the homepage and hit ‘Forgot password?’ in order to reset it.